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Terms and Conditions

Events of the Essence, LLC

Terms & Conditions

These terms and Conditions ("Agreement") govern the services provided by Events of the Essence, LLC ("Company," "we", or "our") to the client ("Client", "you", or "your"). By booking services or submitting payment you agree to be bound by the following:

1. Services

The Company will provide event planning, coordination, design, catering coordination, rentals or related services as outlined in the client's signed proposal or invoice.
Any changes to services must be approved in writing. Additional fees may apply.

2. Payments

A non-refundable retainer (amount specified on invoice) is required to secure services and event date.
Remaining balances are due 2 weeks prior to the event or as outlined in the invoice/contract. Services will not be rendered with out full payment.
Payments made via credit/debit card may be subject to processing fees. By providing card information, you authorize the Events of the Essence, LLC to charge for agreed services and fees.

3. Cancellations & Refunds

All retainers are NON- REFUNDABLE.
Cancellations made more than 60 days before the event may receive partial refund of payments made, less the retainer and any cost incurred.
Cancellations made within 60 days of the event are non-refundable.
Postponements will be accommodated based on availability and may incur rescheduling fees.

4. Client Responsibilities

The client must provide accurate event details, timelines, guest counts and venue information in a timely manner.
The Client is responsible for obtaining necessary permits, licenses and insurance (if required by the venue).
The client assumes responsibility for the conduct of all guest, vendors and participants a the event.
To ensure the safety of Events of the Essence at all times if there are safety concerns we have the right to end our services immediately, with no refunds and/or rescheduling of dates.

5. Company Responsibilities

Events of the Essence agrees to perform services in a professional manner and make reason efforts to fulfill the agreed scope of work.
Events of the Essence is not responsible for circumstances beyond it's control(e.g. weather, venue restrictions, vendor failures, strikes, pandemics, or acts of GOD).

5. Food & Catering (if applicable)

Final guest count is due no later than 20 days before the event. Increases after this date may not be accommodated.
Client acknowledges responsibility for informing the Cater/Events of the Essence of all allegeries or dietary restrictions. While reasonable efforts will be made, Events of the Essence cannot guarantee an allergen free environment.

6. Limitation of Liability

Events of the Essence liability is limited to the total amount paid by the Client for services.
Events of the Essence shall not be liable for indirect, incidental, or consequential damages.

7. Photo & Media Release

Unless otherwise requested in writing, the Client grants Events of the Essence permission to photograph or record the event for marketing and portfolio purposes.

8. Governing Law

This Agreement shall be governed by and constructed under the laws of the state in which the event occurs.

9. Acceptance

By booking service, submitting payment, or signing an invoice/contract, the Client acknowledged they have read, understood, and agreed to these Terms and Conditions.

Return and Refund Policy

Return & Refund Policy

At Events of the Essence, LLC, we pride ourselves on delivering exceptional event planning, catering, and rental services. Because our services require advance preparation, staffing, and reservations, our Return & Refund Policy is as follows:

1. Retainers & Deposits

All retainers and deposits are Non-refundable.
A retainer secures your event date and cover initial planning and preparation costs.
- VENDORS that you the Client has booked or Events of the Essence may have booked or your behalf please review their guidelines for cancellations and refunds, as each vendor made have different policies.

2. Service Payments

Payments made towards your balance are applied directly to services rendered and preparations made.
One services are confirmed, payments are non-refundable except as outlined below.

3. Cancellations

More than 60 days before event date: Payments (excluding non-refundable retainer) may be refunded, less any costs already incurred.
Within 60 days event date: All payments are non-refundable.
Within days of the event date: Client remains responsible for full balance, regardless of event cancellation.

4. Rescheduling

If your event must be rescheduled, we will make every effort to transfer services to the new date, subject to availability.
Rescheduling fees may apply. Payments will roll over to the new date, provided the change is confirmed at least 30 days in advance.

5. Catering & Guest Counts (if applicable)

Final guest count is due 14 days before the event.
No refunds are given for decreases in guest count after this date.
Increases may incur additional charges and are subject to availability.

6. Rentals & Damages

Rented items are non- refundable once delivered or used for an event.
Client is responsible for loss, theft, or damages, Replacement or repair fees may be applied and are non-refundable.

7. Force Majeure

If an event cannot be proceed due to circumstances beyond Events of the Essence control (including but not limited to weather, natural disasters, venue closure, strikes, or pandemics), refunds are not guaranteed. In such cases, payments may be applied toward a future date at the Discretion of Events of the Essence.

8. Refund Method

Approved refunds (if any) will be processed using the original payment method within 10-14 business days.

9. Agreement

By booking with Events of the Essence, LLC the Client acknowledges and accepts this Return & Refund Policy.

Terms and Conditions

Return and Refund Policy

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